Questions & Answers

A few of the things people often ask before a piece finds its way to them. If your question isn’t here, I’m only an email away.

Are the pieces really handmade?

Every piece is shaped by hand in my studio on the Costa Blanca. Because of that, small variations are part of the character — no two are ever exactly alike.

What materials do you use?

Mainly sterling silver, natural gemstones, and ethically sourced beads. Each listing notes the specific materials used for that piece.

Can I order a custom piece?

Yes, with pleasure. Custom work is one of my favourite parts of the craft. Send me a note about what you have in mind and I’ll shape it with you.

How long until my order is ready?

Ready-made pieces are packed within two to three working days. Made-to-order and custom pieces take a little longer — I’ll always share a timeline before I begin.

Do you ship internationally?

I ship across Europe and to most of the world. You’ll find times and costs on the Shipping page.

Can I return a piece?

As every piece is handmade and often made to order, I’m not able to offer refunds. If your order arrives damaged or isn’t what you ordered, email me within 14 days of delivery and I’ll put it right.

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